Payment and delivery

At the moment, it is possible to send the goods upon 100% prepayment of the order value.

Delivery can be made by Nova Poshta directly to your address, to a branch or post office.

Delivery time is 1 - 3 days (depending on the destination).

The goods are sent every day until 12:00. You can check the specific date of receipt of your order on the Nova Poshta website or in the application.

Delivery is carried out according to the tariffs of Nova Poshta, payment of the delivery cost is made at the branch upon receipt of the goods, or you can pay for delivery in the Nova Poshta application and simply pick up the parcel at the branch.

Important! The goods are not subject to exchange/return.

Before shipment, all goods are checked and insured at full value. Upon receipt of the shipment, you must check the goods directly at the company's branch in the presence of a branch employee. If the packaging is damaged or mechanical damage is detected on the goods, you must refuse the shipment or file a claim at the post office. The company will compensate for the damage if it was caused by its fault.

Free storage at the post office for 7 days. After this period, your shipment will be returned to the sender.

Complaints and comments are accepted by e-mail: info@krillkultura.ua